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  • Open Usage and select API access to copy your key.
  • Add a payment method from Billing before sending API requests. We place a temporary $0.50 authorization on your card to verify it, then release it immediately.
  • That is a temporary card verification hold, not a charge. When you activate API access, we place a $0.50 authorization to confirm your card can be charged, then release it immediately. It never settles — depending on your bank, the pending authorization may take a few days to disappear from your statement, and no money is moved.
  • Every plan includes one monthly token allowance shared across Platform and API usage. See our plans and pricing, or contact support@realie.ai for enterprise arrangements.
  • The API limits 1,200 requests per minute. For enterprise customers, please reach out to support@realie.ai, and we can raise that limit.
  • You can retrieve up to 100 parcels per request by adjusting the limit parameter.
  • Remove the leading identifier. For example “APT 103B” should just be “103B”. We provide a script to help you easily normalize unit number on our Code Reference Library Page.
  • The API returns property data in a JSON structure with two primary sections
    • data: An array of property objects.
    • metadata: An object containing pagination details (limit, offset, and count).
  • There might be multiple parcels associated with that address. First, use the Property Search Endpoint and check if the metadata indicates more than one parcel. If you still aren’t getting the anticipated results, try searching for the property using one of the following endpoints:
  • This may be because you are using the Property Search Endpoint. For individual address queries, it is quicker to use the Address Lookup Endpoint. Realie prides itself on offering the fastest Property Data API on the market, with an average latency of around 10 ms.
  • You can double-check your address using our Platform’s Property Lookup Feature. This tool uses Google Maps’ latitude and longitude data to verify whether we have the corresponding parcel information in our database.
  • If available, you can also review the data format. Our address formatting adheres to USPS standards, and our engineering team has accounted for various edge cases such as abbreviations and directional indicators.
  • Please ensure you are adjusting the limit and not using the Address Lookup Endpoint. The Property Search Endpoint will return multiple properties if they match the query.
  • You have two options:
    • Downgrade to Free: Manage your plan from Billing. Your paid plan remains active until the end of the current billing period, then your account moves to Free.
    • Delete Your Account: To delete your account, click your profile icon in the top right corner, then select “Manage Account” and navigate to “Security Settings.”
Before deleting your account, any outstanding token overage will be finalized.
Still have questions? Please email us at support@realie.ai.